AIRIUM Device Compatibility and eSIM Requirements
To use an AIRIUM eSIM, your device must:
Support eSIM technology
Be unlocked (not carrier- or network-restricted)
Not be jailbroken (iOS) or rooted (Android)
Failure to meet these requirements may prevent successful activation. AIRIUM cannot guarantee compatibility for devices that do not meet the conditions above.
You can verify eSIM compatibility directly on your device:
Open the phone dialer (the app used to make calls).
Dial *#06#.
Check whether a 32-digit number labelled “EID” appears on your screen.
If no EID is shown, your device does not support eSIM technology.
Only Wi-Fi + Cellular iPad models are supported.
Some manufacturers or carriers may disable eSIM functionality.
AIRIUM is not responsible for incompatibility caused by regional, carrier, or manufacturer restrictions.
The following Samsung Galaxy devices DO NOT have eSIM capability:
All Galaxy devices originating from China, Hong Kong, and Taiwan.
All Galaxy FE “Fan Edition” models, except the Galaxy S23 FE and S24 FE.
USA models of the Galaxy S20, S21*, and Note 20 Ultra.
The following Google Pixel devices DO NOT have eSIM capability:
eSIM support is only available in certain regions. Please contact your carrier or device manufacturer to confirm that your Hammer device is eSIM-capable.
eSIM support is only available in certain regions. Please contact your carrier or device manufacturer to confirm that your Honor device is eSIM-capable.
The following HUAWEI devices DO NOT have eSIM capability:
eSIM support is only available in certain regions. Please contact your carrier or device manufacturer to confirm that your Motorola device is eSIM-capable.
eSIM availability may vary depending on country/region and carrier. Please contact your carrier or device manufacturer to confirm that your Nokia device is eSIM-capable.
eSIM support is only available in certain regions. Please contact your carrier or device manufacturer to confirm that your OnePlus device is eSIM-capable.
eSIM support is only available in Japan and certain regions. Please contact your carrier or device manufacturer to confirm that your Oppo device is eSIM-capable.
eSIM support is only available in Japan and certain regions. Please contact your carrier or device manufacturer to confirm that your Rakuten device is eSIM-capable.
eSIM support is only available in Japan and certain regions. Please contact your carrier or device manufacturer to confirm that your Sharp device is eSIM-capable.
eSIM availability may vary depending on country/region and carrier. Please contact your carrier or device manufacturer to confirm that your Xperia device is eSIM-capable.
eSIM availability may vary depending on country/region and carrier. Please contact your carrier or device manufacturer to confirm that your Xperia device is eSIM-capable.
eSIM availability may vary depending on country/region and carrier. Please contact your carrier or device manufacturer to confirm that your Xperia device is eSIM-capable.
eSIM availability may vary depending on country/region and carrier. Please contact your carrier or device manufacturer to confirm that your Vivo device is eSIM-capable.
eSIM availability may vary depending on country/region and carrier. Please contact your carrier or device manufacturer to confirm that your device is eSIM-capable.
Your PC needs to have Windows 10 version 1703 or later for you to use an eSIM. The device also needs to be LTE-ready.
Any AT&T-locked devices will not support eSIMs. If your device was purchased through another carrier, the carrier may have disabled eSIM capability in the Surface Duo. Please contact the carrier to confirm.
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eSIM products are sold and supported by VPC Services & Rentals.
Certain technical elements of eSIM functionality- including provisioning, activation, and mobile network access - are enabled by external connectivity partners operating their own infrastructure.
Availability and performance may vary by location and network conditions.